Terms & Conditions (& General Information)

Please read before our first session..

Booking Your Appointment

Please book all appointments here: Online Calendar | Zoë Scanlan - Homeopathy (zoescanlan.com)

I request all sessions to be paid in full on booking.

Fees 

  • Adult - Initial Consultation - £80
  • Adult - Follow-Up Consultation - £70
  • Child (0-17yrs) - £65  
  • Siblings x 2 - £95
  • Mother & Child - £100
  • Family Consultation - 20% less individual session prices
  • Acute Consultations (tel/ text/ email) - 15mins £25; 15-20mins £30; 20-25mins £40; 25-30mins £50

Cancellations

You can cancel an appointment and get a full refund up to 48 hours prior to your appointment. 

Missed Appts

Non attendance will incur the full fee. Please double check your prescription email for your next appt date and time.

If you have an emergency and cannot attend, please do contact me and I will reschedule for you and no fee will be charged. If I have to cancel or reschedule your appointment you will not be charged.

Bank / BACS Details

Please can payments be made before our session (if possible), and by bank transfer, unless overseas. My bank details are on the last page of the client intake form.

Other options:  Revolut or (Transfer)Wise

Preferred Consultation format 

Please let me know which form of communication you’d prefer to use in our session? Options follow:

Zoom: I’ll send you my personal zoom link

Skype ID:   live:zoehomeopathy
Whatsapp: +44 (0)7723089676

Facebook messenger: m.me/zoescanlanfamilyhomeopath

New Client Intake Form

In order to get the most out of our session, it would be very helpful if you could complete and return my New Client Intake form before our first consultation. You can download it here: Intake Form | Zoë Scanlan - Homeopathy (zoescanlan.com)

Confidentiality - Rest assured that all of yours, and your child’s, personal information will be held in the strictest of confidence. 

Prescriptions & Ordering Remedies - I will confirm all prescriptions via email for your reference. 

You can purchase the Homeopathic Remedies from a local Homeopathic Pharmacy. I use Helios or Ainsworth in the UK, both will post the prescriptions directly to you. You can call, email or order online. If you order from Helios by midday, the remedies will generally arrive the following morning to a UK address. If you are overseas do check if Helios will post to your country, but you may also prefer to source your remedies locally. 

Call Helios Homeopathic Pharmacy on their order line: 01892 537254 or Email: order@helios.co.uk 

Ordering Service - I am happy to order your remedies & arrange delivery for you. 

How to administer Homeopathic remedies:

  • Tip the remedy into the cap and place under yours / your child’s tongue
  • Then suck, crunch or chew!
  • For a child or baby, you can crush the remedy (pill) between two spoons and administer some of the powder or crumbs on the inside of their lip. Don’t worry if they spit it out again, once in the mouth (for any amount of time) the remedy will be assimilated.
  • Do not eat, drink (particularly strong flavours eg peppermint) or brush teeth 15 minutes before or after taking the remedy 
  • If you spill the remedies, don't put them back in the bottle
  • Store away from mobile phones, direct sunlight and strong smelling products

Nutritional Supplements

I may recommend nutritional supplements. I have a discount code at the Natural Dispensary which you are welcome to use ZHS015They stock some Homeopathy, but not the full range.

Block Booking

If you would like to book a block of 3 or 6 sessions (to make the sessions more cost effective) or are booking my 6 x week Teen Support Programme, please let me know.  Full information can be found at my website www.zoescanlan.com.


If you have any queries at all, please don’t hesitate to contact me, otherwise I look forward to meeting you.

Best wishes,

Zoe

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